Account terms · Version 2026-08-14-v3
Terms of use
These terms explain the global account baseline for JustOurSpace. The application records the version presented for the member's selected residence and applies any available country or state terms before a transaction.
Adults only
You must be 18 or over to create an account. A feature may require its own permission, a working provider and sufficient allowance. A documented country-specific restriction may limit that feature.
An AI companion, not professional care
JustOurSpace is an AI conversation and reflection companion. It is not therapy, a therapist, a medical device, a diagnosis service or an emergency service. It can misunderstand or make mistakes. Seek a qualified professional for medical or mental-health decisions.
Urgent help
Urgent-help information follows your separately selected current country, not your legal residence. JustOurSpace does not guess local emergency numbers and does not promise to identify or report emergencies.
Your account and content
You are responsible for keeping access to your account secure and for using the service lawfully. You retain control of your diary content. AI-assisted text remains clearly labelled and is not saved as your words until you confirm it.
Healthy use
The product does not claim to be human and must not use guilt, emotional pressure or dependency tactics. It may encourage appropriate real-world action and human support.
Plans and cancellation
Paid plans provide the same product features and differ only by included voice time and AI reply allowance. Exact price, renewal, cancellation and consumer-rights wording is rendered from the active transaction pack before checkout.
Refunds and statutory rights
Cancelling a subscription does not automatically refund the current paid period. JustOurSpace does not provide discretionary refunds simply because a member changes their mind after any applicable cooling-off period, or for voice minutes or AI replies already used. This does not affect statutory rights, including applicable cooling-off rights and remedies where the service is faulty, misdescribed or not supplied with reasonable care and skill. If a member asks JustOurSpace to begin during a statutory cooling-off period, any amount retained or refunded is calculated under applicable law and the country-specific terms shown before purchase.
Changes
If applicable terms materially change, the affected feature remains unavailable until the new version is reviewed and accepted.