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How do I delete my JustOurSpace account or individual data?

You can permanently delete your JustOurSpace account and active space in the app, or delete individual Journal chapters and confirmed personal details while keeping your account. Some limited service records may be retained where required.

What is JustOurSpace?

Delete your complete account and active data

Sign in to JustOurSpace, open Settings, select My data, then expand Delete your space. Choose Delete my space, type DELETE MY SPACE in the confirmation, and select Delete permanently. This deletes your account and removes active Journal entries, conversation sessions, profile details and preferences. You can also request account deletion by contacting privacy@justourspace.com if you cannot sign in; we verify your identity before acting.

Delete individual data or understand retention

To keep your account but remove content, delete a Journal chapter from My Journal, or edit or remove a confirmed People, Goals, Preferences & Growth detail in Settings. Changing live voice saving does not erase chapters already saved. You can use My data to export your information before deleting it.

Deletion from active systems is separate from backup expiry and service-provider retention. Limited permission, payment and deletion evidence may be retained when legally required. The Privacy Notice at justourspace.com/privacy explains these distinctions; contact privacy@justourspace.com for the retention information that applies to your request.

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